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  • If you have an emergency travel refund request, please read the following article that apply to you:

    Neighbor Island Emergency
    North America / International Emergency

    Please attach the medical waiver request form to the bottom of this page.

     

  • Are you an Atmos Rewards member?

    Sign up and join today!

  • Visit Hawaiian Airlines Credit Cards for more information.

  • Visit Hawaiian Airlines Lounges for more information.

  • To update your Atmos Rewards account with your new legal name, you'll need to attach the following required documents:

    - A legal document that reflects your new legal name (such as a marriage certificate, divorce decree, driver's license or passport) and
    - A signed written request to change your name (including your Atmos Rewards account number).

  • Having trouble accessing your Atmos Rewards account?

    You can reset your password online.

  • Visit our Help Center for additional Atmos Rewards information.

  • If you or someone with whom you're traveling with has been hospitalized, visit Emergency Travel for more information.

    Complete the Medical Waiver Form (PDF) and attach it to your request.

  • Contact Hawaiian Airlines Reservations for more information regarding Name Correction.

  • To print or view your receipt(s), visit
    My Receipts.

    If your purchase was made nine (9) or more months ago, please fill out the form below and submit. We will research the transaction and provide requested receipt information.

  • You are eligible to use this form if you have travel to/from Kahului, Maui between now and September 15, 2023. Completing this form will cancel the entire unused portion of your reservation and refund your ticket back to original form of payment. If you didn’t book directly with Hawaiian Airlines, please contact your original ticket issuer for refund requests. Only one refund request is needed for all passengers on the same reservation. Please ensure you provide your confirmation code in the field below or we will not be able to process your request .

  • Baggage Fees Details

  • Contact Hawaiian Airlines Reservations for more information regarding Privacy.

  • Seat Assignment details

  • For questions, concerns or complaints regarding your ground transportation/airport transfer booking, please contact Cartrawler directly at https://customer.cartrawler.com/.

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